Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Black
Average customer rating
4.3
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
13
3 Stars
2
2 Stars
5
1 Star
13
83%of customers recommend this product.
(
84 out of
101)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Black
Posted by: Carlton
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] A+++ luggage! Light in weight and optimal in function.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mumz
from California
Verified Purchase:Yes
So far so good. Used it for the first time and we had no issues. The luggage survived the flight. No cracks which is a plus. Look forward to many more adventures.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Durable?
on January 10, 2024
Posted by: UserTC
from Rosemead CA
Bought Samsonite luggages for the first time because of the good reputation it has. Made a local trip using my freeform carry on and already got a dent on my luggage. Im worried that the luggage wont last long because of what happened after only using it for just one time considering the price is not cheap.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 13, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
Great purchase!!!
on September 20, 2023
Posted by: Queen.of.samples.reviews
from Ohio
I got these over a moth ago in pink and on my first trip using them it was so easy to pack everything and carry them around, I packed the big one with clothes for a week for 2 adults and it was not even full, and the small one for a toddler and his tons of clothes and blankets, everything fitted.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Scuffs and Scratches After One Trip
on September 19, 2023
Posted by: Beckybf
from Preston, MN
I bought the medium and large Freeform to use on our trip to Hawaii. The two suitcases are scraped, scratched, gouged and look awful after one airline trip! I bought the burgundy color thinking it would not show marks but I am certainly beyond disappointed. I will only use these two pieces for car trips as I don’t think they would survive another trip through baggage handling at an airport. I also had problems with the locks! I would recommend not buying!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 22, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Like Soft Butter on Bread
on August 17, 2023
Posted by: Bobbin_4_bobas
We have traveled with this luggage several times now and it is wonderful! It is white, so it does show scuffs, but we wipe it down with an alcohol wipe after each trip and it looks fantastic! We have gotten so many compliments on them and the wheels roll on any surface like soft butter on bread. It's amazing! They are durable, lightweight and fit everything we need to take on a short weekend trip or a week long vacation. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ningbin Ji
Verified Purchase:Yes
Good look and good price , the white color is pretty and the inner design is reasonable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com