Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Black
Average customer rating
4.3
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
81
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
12
84%of customers recommend this product.
(
77 out of
92)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Black
Customer Rating
1
not good quality
on February 12, 2021
Posted by: smcust
from NJ
my previous review "did not meet all samsonite's review guidelines", so, I will say anything, just see the photos.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Kenosha, Wisconsin
Verified Purchase:Yes
The luggage looks and works great. The issue is the passcode on the smallest piece of luggage is locked with the zippers locked. When we tried putting in 000 it stays locked. We would just like to be able to unlock our smallest suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ningbin Ji
Verified Purchase:Yes
Good look and good price , the white color is pretty and the inner design is reasonable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nicauris
Verified Purchase:Yes
It is not possible to open my suitcases because it is closed I do not know the code to open it I need help please
Written by a customer while visiting samsonite.com
Customer Rating
5
Great features
on April 19, 2025
Posted by: Jeep
from Boston, MA
[This review was collected as part of a promotion.] I bought it last week. It is very light weight and look gorgeous.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
Marry Me & Fly Standby ✈️
on August 19, 2025
Posted by: FlygirlAK
from Texas
Gender:Female
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy Marketing, February 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com