Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
511
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
40
86%of customers recommend this product.
(
387 out of
450)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
2
Please market this as check-in luggage
on November 21, 2025
Posted by: D
I bought this a month ago to replace an older and very reliable samsonite model. I have found out it only meets the carry-on size limits for one domestic carrier. I now have to check this luggage in if I want to bring it home.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Laurie
from OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had a chance to check it out. Haven't traveled with the case yet. It seems sturdy, roomie and very functional. Can't wait to use it soon!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kat
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been my favorite suitcase! I especially love how easily the wheels move.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great luggage and well-priced (when on sale)!
on January 26, 2026
Posted by: Robert Traveller
from Jersey shore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have now bought (2) large spinners and (2) carry-on spinners. They have held up very well, and I have now travelled around the world with them. They're very light to tote around (even when full) and well-designed. Highly recommended...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sarah S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love my Samsonite Freeform carry-on spinner suitcase. It’s incredibly lightweight and the spinner wheels roll effortlessly and it doesn't tip. The best luggage purchase I’ve made.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Christy
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing quality product. These suitcases last forever and roll with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Pierceton, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such a great suitcase! Fits a ton of clothes and travels so smoothly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great option for a short weekend trip. More than enough space.
Written by a customer while visiting samsonite.com