Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(675 Reviews)
Rating breakdown 675 reviews
5 Stars
522
4 Stars
66
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
399 out of
465)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: JD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cute. Compact. Sturdy. Easy to use. Great color and glides like a dream.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Too Big for Carry On
on July 9, 2026
Posted by: HOLO2X
from Kapolei , Hawaii
Gender:Female
I purchased this a while ago and have since had issues with airlines not allowing it for carry on due to the larger than accepted size for this. Very disappointed that it does not comply with many airline carriers. And it is so expensive as well. It's too bad because I do like my set.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 10, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Houston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bonita, ligera, cómoda, fácil de manejar, súper util
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary J
from Houston, Tx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pretty carry on that seems very well made. The wheels roll and spin very smoothly. Love the inside pocket!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Patrick
Verified Purchase:Yes
I already used this luggage for my trip to Europa. It looks great and survived the trip with no scratches or dents.
Written by a customer while visiting samsonite.com
Posted by: SueBee
from Lebanon, CT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted a hard sided carry-on and this was perfect. I fit all my things for an 8 night stay in Italy. The lock was easy to set up. All in all a good-looking piece without a huge price.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Canton NY
Gender:Male
Verified Purchase:Yes
I bought this item as a carry on and now I find out that it is too large to qualify as such!! It is listed as a carry on and sold as one but not true for almost all airlines. It will be gathering dust. Very disappointed with the untruthful way the suitcase was presented.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 17, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Sharon
from Medford, Oregon
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really nice luggage! Easy to pack a large amount of clothing with hold downs on both sides. Expandable & light weight. Great multi-directional wheels that make running thru the airport a breeze. Perfect size for carry-on, or for a 2-3 day trip. I love this luggage.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com