Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(687 Reviews)
Rating breakdown 687 reviews
5 Stars
532
4 Stars
67
3 Stars
22
2 Stars
25
1 Star
41
86%of customers recommend this product.
(
407 out of
474)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Anonymous
from Norman, Ok
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the carryon because I already own the two larger Freeform suitcases. These suitcases are flexible, roll easily and the handle retracts very smoothly. One of them was actually indented by an airline recently and I was so upset pulling it off the carousel at the airport. But darned if it didn’t pop out on its own, with no visual damage. Love this set!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CBK
Verified Purchase:Yes
Lightweight and moves easily. Especially nice for those who are aging or have issues.
Written by a customer while visiting samsonite.com
Customer Rating
2
Samsonite
on October 13, 2026
Posted by: Sam
Gender:Female
I bought a purple Samsonite ; the arm does not raise!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 20, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Annie
from Philadelphia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I was looking for in a bag to hold my clothes and travel essentials without the worry of needing to check a bag. I found it and the color blue is perfect.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lidia
from GLENDALE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love everything about this carry-on, all packed ready for the trip!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chris
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy overall fantastic carry on bag. Easy to travel with and lock gives added security
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Laura
from Kentucky
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this suitcase for international travel as well as domestic. Perfect size for carry on. We'll constructed. Very pleased .
Written by a customer while visiting samsonite.com
Customer Rating
4
The blue pretty
Nice style with the metal accent.
on September 7, 2026
Posted by: DF
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such a nice color and stylish . I wish it had pockets on the inside or outside
I would recommend this to a friend!
Written by a customer while visiting samsonite.com