Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
501
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
37
86%of customers recommend this product.
(
380 out of
440)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
3
Spinner Carryon is Larger than most airlines allow
on July 24, 2025
Posted by: Jim
from Hardeeville, SC
Gender:Male
I bought this carry on spinner with plans to do quite a bit of airline traveling and I needed a quality carry-on. The external 23" size and 10" width stated are larger than than the allowable size in the airline guide you provide on your webpage. So far the gate agents have not questioned it, but last year I flew on flights where the agents required customers to squeeze their luggage into the hard templates. I used to have soft cloth luggage where it was possible to do that but your hard sized luggage does not. Samsonite should not be selling luggage that is known to exceed the airlines requirements and marketing it as a "Carry-On".
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 26, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Michael
from Hartford,CT
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very versatile and sturdy. Holds 1 week worth of clothes.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: G Mank
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] some of the lightest most durable luggage i've had in a long time..highly recommend !!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Momof4@theShore
from Jersey shore
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am in love with this carry on!! It spins so smoothly and handles bumps with ease. I packed enough to go in a 10 day vacation with no problem and didn’t even have to expand it! Went through the airport with “flying” colors haha! Great colors to choose from and I would’ve gotten the purple but my boys would’ve been upset with me so I chose navy-it’s beautiful. I really don’t want to share so I might just get the purple one for me!! Very light weight even with all that I packed! No problems fitting in overhead compartment even on its side! Highly recommend this to anyone who travels. Great design.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Peggie
from Braintree, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this carry on, lightweight and durable and looks really cute
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Perfect travel suitcase for business or pleasure!
on August 17, 2025
Posted by: Traveler
from Plymouth, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent suit case for a short trip or longer travel! Light weight, excellent wheels, can expand for the trip home as needed. Highly recommend this. Also the color is easy to find at the airport carousel! Fits easily in all carryon overhead storage.
Written by a customer while visiting samsonite.com
Posted by: Alfredo
from Detroit
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Samsonite Freeform Carry-On Spinner is a stylish, lightweight, and durable travel companion designed for frequent flyers. Its hardshell polycarbonate exterior provides excellent protection while still being surprisingly light, and the double spinner wheels make it effortless to maneuver through airports. The interior offers ample packing space with a divider and compression straps to keep items organized. It also features a TSA-approved lock for added security.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rena
from NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight. Very spacious. Purchased as his/ hers.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com