Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
527
4 Stars
67
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
403 out of
469)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
5
Lightweight but sturdy, great for international travel
on September 12, 2019
Posted by: Maggie
from Undisclosed
Verified Purchase:Yes
I was due to leave on an international trip and was concerned about the weight of my old carry-on bag. I'd rather use my pound allotment for clothes and necessities rather than a heavier-than-necessary suitcase. I saw a Freeform bag in an airport shop and ordered it from the Samsonite shop before leaving on my longer trip. I'm very happy with it. It's lightweight but moves easily and is sturdy with plenty of room. #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend this to a friend.
on September 11, 2019
Posted by: SHIVAJI
from Undisclosed
Verified Purchase:Yes
Purchased it after a lot of research as I am into frequent long distance traveling. Quality is top notch, coupled with the classy yet attractive finish. Though it is too premature to comment on it's reliability, I think Samsonite sure have got it right in terms of design and space.
Written by a customer while visiting samsonite.com
Posted by: richard
from Undisclosed
Verified Purchase:Yes
Bought two bags. One is defective and customer service had me jump through hoops to return product. Sent them photos and info as requested. To date they have not responded. (Two weeks). Not impressed!
Response from samsonite.comBy samsonitepwr, samsonitepwr, September 14, 2019
Hello Richard, Thank you for contacting us about your order. We are sorry to hear about the issues you've had with your order. I will have one of our customer service representatives reach out to you directly to resolve your issue. Thank you, Samsonite Customer Service Team
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend purchasing this luggage bag.
on August 28, 2019
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
I just came back from a trip and the luggage bag worked great. I was able to put away many clothes into the luggage. It was easy to maneuver around with the wheels and it's very strong meaning it handle a beating from the luggage carriers at the airport. I liked it so much that I purchased the larger one (the spinner 28 inch).
Written by a customer while visiting samsonite.com
Posted by: Matthew
from Undisclosed
Verified Purchase:Yes
Solid so far. Haven't traveled much with it yet but I'm impressed with smoothness and durability.
Written by a customer while visiting samsonite.com
Posted by: Thang
from Undisclosed
Verified Purchase:Yes
This 21" spinner is a lightweight, durable carry-on luggage. It packs lots of things than you can imagine. U get what u pay for and it lasts a long time. Samsonite luggage is the best one. Highly recommend.
Written by a customer while visiting samsonite.com
Posted by: Jessica
from Undisclosed
Verified Purchase:Yes
i like it! good price. Feels like it could break but maybe that is just because it is so light! I have used it a couple times though and so far so good
Written by a customer while visiting samsonite.com
Customer Rating
5
I would buy this product again and highly recommend it.
on August 12, 2019
Posted by: Sheila
from Undisclosed
Verified Purchase:Yes
Used it as a carry on luggage and it was a perfect size. The luggage itself was light and I was able to fit a lot of stuff in it. The wheels rolled smoothly even when the luggage was filled. Some spinners become harder to use when it gets heavy.
Written by a customer while visiting samsonite.com