Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(687 Reviews)
Rating breakdown 687 reviews
5 Stars
532
4 Stars
67
3 Stars
22
2 Stars
25
1 Star
41
86%of customers recommend this product.
(
407 out of
474)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Packs well. Light weight. Great price point. Stands up well to higher priced alternatives.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from New Mexico
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best spinner! Glides with ease due to the smooth wheel turning.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great option for a short weekend trip. More than enough space.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Pierceton, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such a great suitcase! Fits a ton of clothes and travels so smoothly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Labeled a carryon when it's too big
on February 20, 2026
Posted by: Will
[This review was collected as part of a promotion.] You can see right on this website that it's too big to be a carry-on for almost every airline. I guess if you only ever fly on southwest, you'll be ok.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 23, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Christy
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing quality product. These suitcases last forever and roll with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sarah S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love my Samsonite Freeform carry-on spinner suitcase. It’s incredibly lightweight and the spinner wheels roll effortlessly and it doesn't tip. The best luggage purchase I’ve made.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Stay Away
on February 6, 2026
Posted by: DS2026
from Indiana
Gender:Male
This exceeds every airline's 2026 size limits. Only good for checking!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 9, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com