Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(687 Reviews)
Rating breakdown 687 reviews
5 Stars
532
4 Stars
67
3 Stars
22
2 Stars
25
1 Star
41
86%of customers recommend this product.
(
407 out of
474)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Traveler
from East Coast, USA
Gender:Male
Verified Purchase:Yes
Seems to be constructed as well as Samsonite Luggage purchased 25 years ago.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mbaye Gueye
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product very strong and reliable. Use it to travel to France and put some wine coming back and the bottles made it with no issues
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from 121, Oak Street, Florence MA 01062
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] For an efficient and study bag, you can’t beat this Samsonite…love everything about it, especially the ease of wheeling it everywhere!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from San Diego
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the large Freeform luggage for a trip to Europe. Stopped at several cities and had no issues. I was worried about all the cobblestones and multiple stops but the luggage handles itself well. Fast forward to the following year and we traveled Europe again for another three weeks with multiple stops so I purchased another one! It’s my go to luggage and has been on several trips with me. I can’t believe how durable it is.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RubyRuth
from Raleigh NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought and 3 piece set for my Grand. She was so proud on her senior trip. Easy to handle and sturdy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Sleek, lightweight and pretty
on April 10, 2026
Posted by: Bouncybeats
[This review was collected as part of a promotion.] I’ve taken 2 trips with the Freeform Spinner and was very happy! So smooth and light, it just glides. With all of the frustrations at the airport and traveling these days it’s really nice to have the perfect luggage!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Zippers thumbs down
on April 9, 2026
Posted by: dm3
from Oregon
Gender:Male
Still using zippers which baggage handlers can easily compromise.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 11, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great product!
on March 26, 2026
Posted by: Robert
I love the carry-on but nowhere in the suitcase or box did it show me how to set the combination lock. I had to go on line to find the directions!
Written by a customer while visiting samsonite.com