Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
527
4 Stars
67
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
403 out of
469)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Angela S. Florida
Verified Purchase:Yes
Very light and roomy, rolls great as well. Love it!
Written by a customer while visiting samsonite.com
Posted by: Ryan A L
Verified Purchase:Yes
Good luggage - would recommend for anyone who travels
Written by a customer while visiting samsonite.com
Posted by: Michael Smolyak
Verified Purchase:Yes
Solid, lightweight, rolls well, good-quality zippers.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Light and easy to maneuver. Love this luggage line
on December 22, 2022
Posted by: Long Island, NY
Verified Purchase:Yes
Love this luggage line. Love it so much that I purchased 6 pieces for my family.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: MMBB
Verified Purchase:Yes
LOVE this suitcase. Perfect for a travel carry on for our kids age 8,10,12
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shanna
from Miami, FL
Verified Purchase:Yes
Seems to be good quality. Roll well and fit a decent amount of clothes for a short trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alfredo
from StL
Verified Purchase:Yes
Nice luggage! I got the white/grey with lime green handles. It stands out pretty well against everyone else's stuff. The wheels are smooth. The white definitely scuffs quickly but that was expected. It fits easily in the overhead bins of a 737. I haven't had it on a smaller aircraft yet. Overall, I can't complain. I bought it during BF week so there was a bit of a discount. It's definitely worth the $ if you can wait for a deal. At regular retail prices, the value proposition drops a bit, for what it is.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com