Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
527
4 Stars
67
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
403 out of
469)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: NashTraveler
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding carry-on. Spacious and the built in compartments are great for keeping clean and dirty clothes separate. Very easy to navigate through the airport as the wheels and handles are so well designed. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mama bird
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] So easy to handle. Very light weight. Love the compartments
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Fran l
from Newark Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Samsonite is a name that has been around for as long as I have. This carryon is light weight and sturdy. Great looking as well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pete the Rad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the Freeform spinner! Our second one to match my wife’s! Light with a lot of room
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cahe
Verified Purchase:Yes
[This review was collected as part of a promotion.] This carry-on is light and roomy. The spinner wheels worked well through the airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ACM90
from St Louis Metro East
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exact same design as the full size checked. Good storage and sturdy design. I assume with continued use the exterior will begin to scuff like the checked does.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Maruva
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome size for work week long travels, needed something roomier than mi current one and this is it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Handle broke
on September 25, 2024
Posted by: Lalima
from South Riding, Virginia
I bought the carry on last year and used it on 1 trip. This year I went overseas (taking the carry on for the 2nd time) and as I as my son was taking the carry on, the top part broke and he got hurt pretty bad and one of the rods that is pulled pierced him. He had to run to airport and get first aid.
I was a big fan of Samsonite but this experience has left me torn.
I was a big fan of Samsonite but this experience has left me torn.
Not just this, the zipper of my 29" inch opened as well as he was coming back home.
Very disappointed as I swore by Samsonite s.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 27, 2024
Thank you for bringing this to our attention as your safety is our top concern. A member of our team will be in touch shortly so that we can look into this further.
Written by a customer while visiting samsonite.com