This bag was so close to being just right! Unfortunately, the rubberized trolley handle ruins the suitcase. It's a pain in the butt under practical use and is the embodiment of the term "if it's not broke, don't fix it". It's a whole affair to slip the handle through the suitcase sleeve of my personal-item bag because the rubberized handle causes friction (even when the personal-item bag is lightly packed or empty) so a lot of force and shimming is required! Slipping a bag over this handle is definitely not something you can quickly do while in the aisle of plane with tons of people behind you waiting to get off, or at pick-up / drop-off in front of dozens of cars waiting for you to move out of the way. My bag is nylon and very smooth so it's the best case scenario for easy slip on... but not with this suitcase handle. The handle is also hard to deploy and finicky. The clickable area for launching handle is small and requires too much pressure due to the rubberized padding over the button. You'll need repeated hits until you hit it just right. I can never get the handle to extend all the way the first time around so I always have to do a few more clicks. I can see thumb arthritis in the future of those who need to deploy and retract often during long day/s of travel. I've seen reviews of people complaining about fraying of the rubberized handle after a short time of use and I can definitely see that being a thing. Slipping bags over the handle will probably accelerate the inevitable. The internal compression system could have been more conveniently designed. You have to slip out one side from hooks so that you can actually access the space and slip it back into the hooks to compress then snap buckles. I've seen other suitcases do this better by having a compression system that can easily detach and reconnect with less manual effort. The side of the suitcase with the TSA lock is very shallow but I guess the other side plus expansion can make up for that. I love the organization with various pockets. Overall, I recommend the suitcase if you'll never need to slip-on a bag over the handle, you have patience and a strong thumb, and don't mind eventual fraying of the rubberized handle. If you tend to travel with a bag that has a suitcase sleeve for slipping over handle then do yourself a favor and look elsewhere!
I absolutely love this suitcase. I have the grey and my husband has the black color. We took them on a 6 month trip to Europe and Asia and did not have one problem at all. Cobblestone streets, many airplanes and trains, and packing and unpacking daily. Sure, the outside gets a little beat up but its a freaking suitcase, what do you expect and why does it need to look pretty? It never broke and the scratches on it are like souvenirs :)
the carry on luggage came well. However, the built quality feels flimsy when pushing the luggage on wheel. This is not the samsonite toughness that I am used to for this price range
This entire carryon is sleek, easy to travel with, has great space and kept all my items exactly where I put them. Charging my phone on the go was an incredible feature and people at the airport kept asking how this bag was able to do that. Love everything about this carryon! BUY IT!