Customer reviews from samsonite.com
Samsonite - Outline Pro Spinner Carry On Suitcase - Emerald Green
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
111
4 Stars
15
3 Stars
4
2 Stars
7
1 Star
10
89%of customers recommend this product.
(
107 out of
120)
Customer Reviews for Samsonite - Outline Pro Spinner Carry On Suitcase - Emerald Green
Posted by: Donna!
Verified Purchase:Yes
I absolutely love this luggage! Can fit a lot inside, is very lightweight and rolls with ease!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Scratches easily!
on May 30, 2024
Posted by: Poor poly quality
from South Carolina
I bought this 6 days ago, it went on one flight and looks terrible. The entire suitcase is scratched And scuffed. If I had known this prior I would not have purchased.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 31, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
2
Not a carry on, 1 inch to big for most airlines.
on May 23, 2024
Posted by: Anonymous
from Nashville Tn
I got this suitcase because I loved the look and needed a new carry-on bag. Finally, I packed it up and took it on a trip, but I learned that it did not qualify as a carry-on and that I had to check it. I ended up having to pay almost the cost of the suitcase in checked bag fees over my entire trip. After some more research, I found that very few airlines view the size of this bag as a carry-on. Why label it that way and call it carry-on if that is not accurate? Or just make it an inch shorter.
Response from samsonite.comBy Samsonite US Care Team, May 24, 2024
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Customer Rating
1
Already Damaged on First Trip
on February 14, 2024
Posted by: samirhee
from Seattle,WA
I bought this two days ago during my trip in Hawaii t and I am very sad and disappointed to find out that it already got broken from its very first trip. It arrived missing a wheel from my trip back home from Hawaii to Seattle.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 16, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great Features And Designs!
on November 9, 2023
Posted by: Nancy02
from Seattle, WA
I love the new carry on, so nice, sturdy and lightweight. Absolutely love the black color as well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Dallas, Tx
Verified Purchase:Yes
The replace for an older Samsonite carry-on hard-side spinner that is bigger. This is the new "largest" available, but is about 1 (one) inch shorter than the older bag. The small suiter fits inside, fully edge to edge.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RMoe
Verified Purchase:Yes
The Outine Pro bag easily gets me through the airport and down airplane aisles. Its wheels and handles make moving around in crowds manageable. The inside of the bag makes packing and unpacking efficient. It has been a good purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Fabiana
from Brazil
Verified Purchase:Yes
Good carry on, bigger than regular ones, great inside space, beautiful lugagge
I would recommend this to a friend!
Written by a customer while visiting samsonite.com