Customer reviews from samsonite.com
Samsonite - Silhouette 18 B&A Womens Backpack - DEEP NAVY
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
23
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Samsonite - Silhouette 18 B&A Womens Backpack - DEEP NAVY
Posted by: Lindsay F
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great women’s sized bag. Given as a gift; great for day outings and as a carryon for a plane or train!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Horrible quality
on April 14, 2026
Posted by: MEL
Gender:Female
I was send a used bag for sure! For this price I would expect a better quality: bent in the front and threads flying out of the straps
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 18, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com