I was send a used bag for sure! For this price I would expect a better quality: bent in the front and threads flying out of the straps
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 18, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
[This review was collected as part of a promotion.] Great women’s sized bag. Given as a gift; great for day outings and as a carryon for a plane or train!
[This review was collected as part of a promotion.] I'll start with the positives. It's a beautiful bag with sturdy material. I appreciate the different sections and the water bottle pocket. However, (the negatives) after packing a small bag of travel sized medicines in the front slip pocket, and my Windows Surface, 2 files, a mouse, and a small B5 notebook, fitting anything in the middle section will be a chore. I was able to cram my Surface charger and a small bag of snacks in the bottom and a power bank into the zippered wall pocket, but I won't be able to get much more in there, probably just my wallet. The middle section is too narrow and the fabric has no give whatsoever. I can't even use the two slip pockets because nothing will slide into them. Again, zero give to the fabric. It's a nice looking bag but if I had it to do over again, I would have bought something else. Too expensive for what you get.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 7, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
[This review was collected as part of a promotion.] purchased this backpack for my wife, as a graduation present for her bachelor degree in Data Analytics, I wanted to give her a tech backpack that she can use when she start working as professional Data Analyst. I had samsonite back pack in the past so I know how durable and comfortable they are. My wife loved the design of it and I am very happy I was able to get a gift that she really loved.
[This review was collected as part of a promotion.] This bag is sturdy and structured, with two main compartments and pockets outside and inside. I love how there’s a built in AirTag holder and a strap to attach the bag to a carry-on suitcase so it sits on top of it as you push the suitcase around.