Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
314
4 Stars
44
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
216 out of
288)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Customer Rating
1
Low Quality
on December 15, 2024
Posted by: Poor Quality Spinner
from New Jersey
I used to love Samonite luggages but these last two purchases were a disappointment. The spinner is locked without instruction how to unlock it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 20, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
1
on December 5, 2024
Posted by: retw
misrepresentation, it does not measure 31 inches in any which way but it filters as a 31" extra large. It is only a large. The dimensions on the website are incorrect
Response from samsonite.comBy Samsonite US Care Team, December 9, 2024
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Rose043
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bigger than I expected, which I was very excited about because it makes this suitcase very versatile to use. I had to pack some very fragile cameras and I kept struggling to find a suitcase that had a good shell to keep everything safe. This suitcase worked perfectly though. It was light enough to be useful but sturdy enough that everything inside was safe. Definitely worth the price.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: John7777
from Buffalo NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Freeform spinner is wonderful piece of luggage!! It is sturdy, lightweight, and holds more clothing than you would expect. It rolls smoothly and effortlessly even when filled to capacity. I love it!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] my wife and I each have one of these and it is great
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Northwoods Babe
from Hayward WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight & lives up to its name "freeform." Moves without effort.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dergie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like this suitcase very light made it through is trip with only minor scuffs which could be expected with any case. Would have given 5stars but it hasn’t passed the test of time yet.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mohamed Abdellatif
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best and highest quality luggage ever, highly recommend the freeform Samsonite, it makes your travels stylish and safe.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com