Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
313
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
214 out of
286)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: Owner
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight & wheels spin well looking forward to using this on a vacation soon
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
from Baton Rouge Louisiana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have owned this luggage in the past and love it so much bought more in different color. Travels well and holds up to the rigors of airport travel!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from East Lansing, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth roller, lightweight. Great value for the price
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Suzi
from Idaho
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I've only flown with it a few times but it seems to be holding up well and it's easy to pack
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Nice
on July 2, 2026
Posted by: Barb
from NJ
Gender:Female
[This review was collected as part of a promotion.] I would have given it 5 stars but it is a whole inch shorter than what they said. It's only 30" high.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ed
from Herndon VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] worked well on long trip, Survived all airlines and transfers
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pete
from New York New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s light weight and easy to handle made of quality material.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Functional but easily scratched/scuffed/shredded!!
on April 27, 2026
Posted by: LB
[This review was collected as part of a promotion.] I needed a new large suitcase and settled on the large freeform spinner in white & gray. The functionality and packing space were exactly what I needed. It rolls nicely and it looks really nice, when it's new. What I wasn't expecting was how horrible of a condition it would be in after just 1 flight, especially when it's marketed to be SUPER resilient and resistant to damage. There are dozens of deep scuff marks and even a few areas where the case has shredded material hanging off it. I've attached several photos to show you what it looks like after doing my best to clean it up. So sad. The piece was brand new and this is how the outside is after 1 flight from NYC to Paris. I'm so disappointed, and it's actually a little embarrassing because the suitcase is made to stand out with the bright white on light grey, with the bright green accents. Such a pretty suitcase, until you use it. I flew American Airlines and they said they don't cover this because they consider it "normal wear and tear" and "customers assume the risk". I will continue using this suitcase, but only for private excursions where I can keep it hidden. I definitely will not be able to use it for overseas travel or when I need to look my best if appearances are important like a business venture or another stylish trip to Europe.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 30, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com