Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(417 Reviews)
Rating breakdown 417 reviews
5 Stars
303
4 Stars
41
3 Stars
11
2 Stars
22
1 Star
40
74%of customers recommend this product.
(
203 out of
273)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: Enrique
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Freeform luggage is absolutely the best. The size is perfect for packing a week’s worth of clothes for me and my wife. The spinner wheels are awesome and makes it easy to maneuver. The color is beautiful. The hard shell is durable and I’m sure it will last us a long time. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Thalia W
from Rochester, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just used this suitcase on our trip to Jamaica and I was skeptical at first, thinking that it will be broken going there or when we get back. It survived and we are so happy!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shezoez
from Carson, VA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved this suitcase! Space was fabulous! Loved the color husband chose!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Duffy’s mom
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage and perfect size for one who has a tendency to overpack. Love the color
Written by a customer while visiting samsonite.com
Posted by: Denise L
from Baldwinsville NY
Verified Purchase:Yes
Was satisfied with the room for packing. Was disappointed with the cheap plastic appearance and how easily scratched it is. Would recommend using a luggage cover. Unfortunately the retractable handle broke my first use. It does not appear you can get a handle replacement. Would not recommend this product.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Dilza
from Monroville
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love all Freeform spinners, exceptional comfortability for use
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: gem
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've only made one journey so far, but so far, so good! Iwent to the UK and back, and despite my suitcase receiving a few dings and scratches from the baggage handlers, none of the goodies I brought home were damaged. (delicate marzipan and chocolates) Success!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dawn
from Fort Myers, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just replaced my other suitcase, same model, after five years as traveling at least 3 times each year! The zipper started becoming loose but other than that it has been through a lot of baggage handlers!
Written by a customer while visiting samsonite.com