When I got the luggage it looked bent and the zipper was broken on the inside but I didn't have time to exchange etc. bc we were leaving for a trip within less than a week. I used it when we flew to San Diego to visit a family member and it was all scratched up and dirty. I definitely wouldn't recommend and wish u could exchange within a store, that would have been so much easier.
Bought this as additional 28" luggage to my existing one. This luggage is way easier to move it around, even when stuffed with heavier items. Would love samsonite to add an extra strap that can secure the compartment with zipper. By the way, the luggage is scratched right after one long haul trips. But hey it is a checked in luggage, if flawless appearance matter much to you. You might be disappointed.
Pros: Easy To Carry, Good Capacity, Lightweight, Stylish