Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
313
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
214 out of
286)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: DK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent quality and plenty of room. The wheels roll very easily.
Written by a customer while visiting samsonite.com
Posted by: Katiuska H De Madriz
from Cumming GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's made of very good material, spacious and very pretty. I liked it a lot. When I use it on my next trip, I'll give another review.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Cheap and hard to roll
on March 12, 2025
Posted by: Nyk
I bought the 28 large after looking at all the reviews and comparing suitcases. The suitcase is extremely hard to roll and the handle is flimsy and doesn’t have many adjustment heights. It is awkward and seems a lot cheaper than it looks online. I would not buy again and plan to return my unused 21/28 combo purchase.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anthony
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, easy to maneuver, overpacked and under limit
Written by a customer while visiting samsonite.com
Posted by: Racer
from Pittsburgh
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the 30/31” suitcase because I need room to put vacation purchases. I absolutely love the color! Samsonite was my first luggage at graduation in red…sturdy and attractive.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cathy B
from CT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rolls like a dream and holds enough clothes for a 2 week cruise.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Susan Knapek
from West, Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] After an airlines severely damaged my large piece of samsonite, wouldn’t take responsibility for it.. I contacted Samsonite.. i wasn’t covered by any warranty, however… Samsonite went above and beyond to help me purchase a new large spinner hard shell suitcase! I never had a company so very willingly to help me.. Samsonite from now on.. they were wonderfuil.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: 65Tree
from Thibodaux, LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’re pleased with the construction, ease of rolling, smoothness of operation of the extended handles. Looking forward to our next trip to Hawaii in 6 weeks.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com