[This review was collected as part of a promotion.] I needed a new suitcase to take on vacation. After many reviews I decided on the Samonite freeform: It’s roomy using straps to hold clothes in place.It has smaller pockets to keep small items separated. With double wheels it moves lot smoother than my old luggage and is light enough for me to manage! I can’t wait to try it out.
[This review was collected as part of a promotion.] A good overall product. The product is roomy, light, and durable. We packed it full for a ten-day flight/road trip. The clam shell does shift a bit when it's fully packed but the zippers seem sturdy. There was no evident damage after three flights and daily moving it from the car to hotel. There isn't a handle on the bottom (wheel side) but there is an indented section which you can easily grab.
[This review was collected as part of a promotion.] It's made of very good material, spacious and very pretty. I liked it a lot. When I use it on my next trip, I'll give another review.
I bought the 28 large after looking at all the reviews and comparing suitcases. The suitcase is extremely hard to roll and the handle is flimsy and doesn’t have many adjustment heights. It is awkward and seems a lot cheaper than it looks online. I would not buy again and plan to return my unused 21/28 combo purchase.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
[This review was collected as part of a promotion.] I purchased the 30/31” suitcase because I need room to put vacation purchases. I absolutely love the color! Samsonite was my first luggage at graduation in red…sturdy and attractive.