Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
310
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
211 out of
283)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Customer Rating
5
Reliable, Stylish, and Effortless Travel Companion
on June 2, 2025
Posted by: Dinah
from San Francisco, California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently bought the Samsonite Freeform Large Spinner and appreciate its lightweight durability, smooth maneuverability, and expandable storage, making it a trustworthy travel companion.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RN1618
from MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have the whole set now, love these Freeforms they truly are the best. They are strong, durable and easy to maneuver
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing!
on April 17, 2025
Posted by: False advertising
Gender:Male
Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Super luggage
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new suitcase to take on vacation. After many reviews I decided on the Samonite freeform: It’s roomy using straps to hold clothes in place.It has smaller pockets to keep small items separated. With double wheels it moves lot smoother than my old luggage and is light enough for me to manage! I can’t wait to try it out.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ronald
from Central Washington
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A good overall product. The product is roomy, light, and durable. We packed it full for a ten-day flight/road trip. The clam shell does shift a bit when it's fully packed but the zippers seem sturdy. There was no evident damage after three flights and daily moving it from the car to hotel. There isn't a handle on the bottom (wheel side) but there is an indented section which you can easily grab.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent quality and plenty of room. The wheels roll very easily.
Written by a customer while visiting samsonite.com
Posted by: Katiuska H De Madriz
from Cumming GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's made of very good material, spacious and very pretty. I liked it a lot. When I use it on my next trip, I'll give another review.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Cheap and hard to roll
on March 12, 2025
Posted by: Nyk
I bought the 28 large after looking at all the reviews and comparing suitcases. The suitcase is extremely hard to roll and the handle is flimsy and doesn’t have many adjustment heights. It is awkward and seems a lot cheaper than it looks online. I would not buy again and plan to return my unused 21/28 combo purchase.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com