This is my second set of freeform-my old set are over 5 years old and still waxing strong. These new purchases are not as durable- just one flight from San Diego to London and I have scratch and scuff marks. The outer extender zipper - which I didn’t use is broken. I have photographs to prove this. In fact I am in the process of filing a complaint !
Just purchased suitcase. Used it a few days later on one non stop flight. Went to roll it through the airport to car and one wheel was a. Chewed up. Very unhappy especially since my prior suitcase lasted for 10 years.