Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
310
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
211 out of
283)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: Bluindallas
from Forney, TX
Verified Purchase:Yes
I ordered two of these large suitcases. They arrived and look great, however, my husband and I haven't used them yet. I bought them to replace two Ebag medium suitcases we've had for years (had a set of four) that we used to fly internationally. Two of them finally cracked and were showing definite signs of wear. Since we are doing more international travel (we've retired) and for approximately two weeks at a time, we decided to invest in one large and one med. Hopefully, these bags will hold up as they received decent reviews. They look great and will stand out on the luggage carrousel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Abdullah
Verified Purchase:Yes
Very spacious and Excellent value for money, leave alone the stylish design
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Very bad quality
on October 16, 2022
Posted by: Osam
from Staten Island New York
Don’t buy this it’s too expansive which is expected to be decent or somewhat decent quality… but it’s just a big disappointment… shame
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 17, 2022
We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at: warranty@samsonite.com
Written by a customer while visiting samsonite.com
Posted by: Traveler123
from Texas
Verified Purchase:Yes
Got the small, medium and large. Looks great and seems to be good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mojito Lady
from New York
Verified Purchase:Yes
Great color and bag,but I don't like the added lock feature. If you forget your combination then you can't open the lock, that's crazy!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Best suitcase ever! Excellent craftsmanship!
on September 24, 2022
Posted by: Elaina
from New York
Verified Purchase:Yes
Amazing suitcase I purchased 2!. I’ve had samsonites for years They last forever and take the beating! I just wanted to buy a new set otherwise I would have kept using the ones I already have which are over 10 years old The styles also remain in fashion. Very well made and lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A123
from New York
Verified Purchase:Yes
Zippers are awful and constantly get stuck but the suitcase overall got the job done.
Written by a customer while visiting samsonite.com
Posted by: Philip G
from NY,NY
Verified Purchase:Yes
Item never showed up. Customer service never responded. Very unhappy with Samsonite.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, September 23, 2022
Hello, thank you for letting us know! We are so sorry to hear this. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com