Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
310
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
211 out of
283)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m really happy with the Samsonite Freeform Large Spinner. It feels sturdy without being heavy, rolls smoothly in every direction, and has plenty of space for longer trips. The handle feels solid, zippers glide easily, and overall it’s been a stress-free travel companion so far.
Written by a customer while visiting samsonite.com
Posted by: Mike
from Georgia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very durable and larger size good for longer trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Susy
from Boston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase in a while. This suitcase is so spacious that my husband and I shared it in our last trip. Love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Samsonite Freeform large luggage scratches easliy
on January 4, 2026
Posted by: Avery123
from San Francisco
[This review was collected as part of a promotion.] Scratches all over on my new Samsung Freeform large lugguage to a Europe trip. Bad quality.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 6, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
1
Terrible Quality - Broken Wheels
on December 14, 2025
Posted by: John
Absolute garbage. Wheels break after single use and Samsonite’s planned obsolescence strategy makes it virtually impossible to replace the wheels, preventing repair and forcing customers to purchase new luggage.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 15, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Mark S
from New York, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’re very impressed with our new suitcase. It has all the features and quality we expect.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dawn
from Fort Myers, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just replaced my other suitcase, same model, after five years as traveling at least 3 times each year! The zipper started becoming loose but other than that it has been through a lot of baggage handlers!
Written by a customer while visiting samsonite.com
Posted by: gem
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've only made one journey so far, but so far, so good! Iwent to the UK and back, and despite my suitcase receiving a few dings and scratches from the baggage handlers, none of the goodies I brought home were damaged. (delicate marzipan and chocolates) Success!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com