Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
310
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
211 out of
283)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: sundogram
from Los Angeles, CA
Verified Purchase:Yes
I'm a huge fan of Freeform 21". I have traveled many countries with Freeform 21" and after many years bought second Freeform 21" This time I needed a larger suitcase and ordered Freeform Large Spinner. What I received was larger than Freeform 21" but same high quality suitcase. I am sure it will last for many years like the smaller version of it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler360
from US West Coast
Verified Purchase:Yes
Solid materials, attractive looks. Reasonable price. Happy so far.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shiny
Verified Purchase:Yes
The side handle broke after a second use. Very disappointed at the quality. Hopefully warranty covers it.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Annas hi
Verified Purchase:Yes
The suitcase is very light and beautiful，the wheels are smooth
Written by a customer while visiting samsonite.com
Posted by: Amy.
Verified Purchase:Yes
Easy to maneuver one handed even when loaded to capacity. Traveled well on its first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Naidu
from Virginia
Verified Purchase:Yes
Nice color and sturdy structure. Wheels are smooth
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Stacie
from Virginia
Verified Purchase:Yes
Zipper broke open on 1st use. Very dissatisfied. Bought luggage for international travel.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, November 18, 2022
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Miss s
from Hk
Verified Purchase:Yes
Very disappointed, not check before sent out. Like the colour
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com