Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
310
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
211 out of
283)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Customer Rating
3
Started out great , until it wasn't
on June 16, 2023
Posted by: Free to be me
from NJ
I had this for about 4 years. Its outer shell held up well, with only a few minor scratches. The wheels kept on rolling making it easy to move. I travel for family and vacations. I flew about 6 times a year. The zippers did not hold up well. The part you grab fell off. I tries to get it repaired and or the piece replaced, but very frustrating getting anyone competent on the process on the phone. I utilized the online process, which had me paying and or driving over an hour from my home to drop off. I purchased 30 minutes from my home, although only certain locations permit drop-off for repair. I expected better from Samsonite.
Written by a customer while visiting samsonite.com
Posted by: Garfield Cat
from Chicago
Verified Purchase:Yes
To be honest I love the design pretty much, it is light, fashionable, however, the material used for this luggage is not durable enough! very easy to get scratches!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ErinO
from Florida
Verified Purchase:Yes
Got this in blue one month ago. Looks like a disaster after one trip. Totally scratched up. Wish I hadn't got the whole set (two large and two medium).
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, June 8, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: kattai
from DC
Verified Purchase:Yes
Fantastic Suitcase! Sleek, gorgeous design, so lightweight yet sturdy. Couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Racquel
from Iowa
Verified Purchase:Yes
Awesome! Rolls great and perfect design! I travel every week and I am so glad that I purchased this!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Je’Nay T.
from Jacksonville, FL.
Verified Purchase:Yes
This travel luggage does not disappoint! I had the opportunity to use a set from a friend first to try it out and I loved it so much I had to have my own. It’s very durable and has a smooth glide even over bumpy grounds it’ll keep up with my fast pace movements. Also, I don’t feel the weight of all my belongings inside and the amount of space that I get is tremendous! I was able to pack extra clothes and still purchase more clothes over my travels that all fit within my same luggage. I’m very happy 😊!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Roberto C
from Puerto Rico
Verified Purchase:Yes
I like the construction and look, but it needs more zipper pockets.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Katie Pup
from Atlanta, Georgia
Verified Purchase:Yes
This suitcase survived the international trip to Italy and up and down many staircases in train stations in Italy! Many reviews before mine said the hard-shell gets scratched easily and that ruins the look - which is not wrong - but also not something I was worried about. Everyone was worried that the large-sized wouldn't be allowed to be checked and that is 100% WRONG - I had NO issues checking this on several flights, and no issues with the weight either. Best suitcase ever, can't wait for more future travel!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com