Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
313
4 Stars
43
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
214 out of
286)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: Dgon
Verified Purchase:Yes
Very spacious. TSA locks are a little tricky to turn but otherwise ok. Wheels run smoothly.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: BFLOK
from Evansville, IN
Verified Purchase:Yes
Excellent suitcase and will work great for upcoming trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Loulou268
from California
Verified Purchase:Yes
It’s pretty light weight for a large size suitcase, & yet the structure is quite sturdy. Design is simple & elegent
Written by a customer while visiting samsonite.com
Customer Rating
5
Travel with ease, oh yes indeed with Samsonite!
on June 20, 2024
Posted by: RachelleNewYork
from New York
Verified Purchase:Yes
My new luggage arrived and I love it! I'll be traveling and rolling with ease with my Samsonite Lightweight Freeform Spinner!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Low Quality product - refrain buying it.
on June 18, 2024
Posted by: Parkar
from Texas
I have been using Samsonite since my childhood days and regret to inform you that quality on Samsonite products have gone so bad that it just doesn’t make sense to pay higher price and get low grade product. We bought large & medium Freeform spinner set that on our first trip got scratched all over like a 5 year old product. These are not small but big scratches all around these bags. To be reasonable I would accept some scratches over time and many uses to justify it, however just using it once and dealing with ugly looking product after paying good money is not acceptable. Yes, checked in luggage doesn’t get handled well compared to carryons but that is the reason we buy Samsonite luggage. If they are prone to scratches so easily then I think this should be mentioned on the product information booklet, so one can avoid buying those. I think there might be better products from other companies that we will consider over Samsonite. Thank you Samsonite for losing our trust in your brand. Really disappointed. PS: still under 1 year warranty
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 21, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Great product , the best on the market, .
The luggage is very resistant to impact .
The luggage is very resistant to impact .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Worth the extra cost
on May 24, 2024
Posted by: Drini2
from FL
We have taken this luggage on a two year multi country trek and it has held up beautifully. The outside gets scuffed an, but still looks good. It has protected our contents and are easy to maneuver. It has been from Africa to Europe and the US and everywhere in between.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Q Psi Phi
Verified Purchase:Yes
The color is perfect. My fraternity color. Perfect size!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com