Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Average customer rating
4.3
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
314
4 Stars
44
3 Stars
11
2 Stars
23
1 Star
41
75%of customers recommend this product.
(
216 out of
288)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Amethyst Purple
Posted by: KatsPlay
from Pasadena, CA
Verified Purchase:Yes
Great suitcase, looks nice, light and seems like it will hold up to travel and easy to find on the carousel
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Larry E
from Lakewood, CO
Verified Purchase:Yes
Recently purchased 2 pieces of the Freeform luggage. Large and medium sizes. The pieces are light weight and much easier to handle than our old soft sided pieces. The spinner wheels make moving the luggage from place to place so much easier. The TSA locks are a real plus and easy to use. Piece of mind as we’ve had item in the zipper parts of our other luggage stolen at airports. Overall a great purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dgon
Verified Purchase:Yes
Very spacious. TSA locks are a little tricky to turn but otherwise ok. Wheels run smoothly.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: BFLOK
from Evansville, IN
Verified Purchase:Yes
Excellent suitcase and will work great for upcoming trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Loulou268
from California
Verified Purchase:Yes
It’s pretty light weight for a large size suitcase, & yet the structure is quite sturdy. Design is simple & elegent
Written by a customer while visiting samsonite.com
Customer Rating
5
Travel with ease, oh yes indeed with Samsonite!
on June 20, 2024
Posted by: RachelleNewYork
from New York
Verified Purchase:Yes
My new luggage arrived and I love it! I'll be traveling and rolling with ease with my Samsonite Lightweight Freeform Spinner!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Low Quality product - refrain buying it.
on June 18, 2024
Posted by: Parkar
from Texas
I have been using Samsonite since my childhood days and regret to inform you that quality on Samsonite products have gone so bad that it just doesn’t make sense to pay higher price and get low grade product. We bought large & medium Freeform spinner set that on our first trip got scratched all over like a 5 year old product. These are not small but big scratches all around these bags. To be reasonable I would accept some scratches over time and many uses to justify it, however just using it once and dealing with ugly looking product after paying good money is not acceptable. Yes, checked in luggage doesn’t get handled well compared to carryons but that is the reason we buy Samsonite luggage. If they are prone to scratches so easily then I think this should be mentioned on the product information booklet, so one can avoid buying those. I think there might be better products from other companies that we will consider over Samsonite. Thank you Samsonite for losing our trust in your brand. Really disappointed. PS: still under 1 year warranty
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 21, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Great product , the best on the market, .
The luggage is very resistant to impact .
The luggage is very resistant to impact .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com