Customer reviews from samsonite.com
Samsonite - Framelock Max Carry On Spinner Suitcase - Emerald Teal
Average customer rating
4.7
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
44
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
43 out of
46)
Customer Reviews for Samsonite - Framelock Max Carry On Spinner Suitcase - Emerald Teal
Posted by: Anonymous
from Las Vegas, Nevada
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just got it and haven’t really used it yet, but it seems pretty solid and I like the no zipper thing. It wants me to leave a review so here’s my review. Haven’t used it yet, but it looks cool. Taking it to Africa next week though so we’ll see.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Birju
from Orlando, Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size, the frame lock makes this bag easy to open on even the tightest of airplane cabins , glides perfectly . Loads of storage inside with separate compartments .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kent F.
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sweet little case. I like the positive locking and the quality build. My prior carry-on had the bells and whistles of external laptop door, etc., but I found that it took too much internal space for something I didn’t use. Also, that was the first feature that failed after a required gate-check. So the simplicity and quality of this one was perfect. Recommended.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A Dell
from California
Gender:Female
Verified Purchase:Yes
During my final pack ~2 hours before leaving for the airport, the lock non-zipper refused to close. The mechanism wasn’t even trying to move. I ran to beg, borrow, or steal a traditional zippered spinner, anything but Samsonite. I am _not_ impressed with this bag.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 27, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com