Customer reviews from samsonite.com
Samsonite - Framelock Max Carry On Spinner Suitcase - Emerald Teal
Average customer rating
4.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
47
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
46 out of
49)
Customer Reviews for Samsonite - Framelock Max Carry On Spinner Suitcase - Emerald Teal
Customer Rating
3
The 3 bears, one is too small, one is too BIG,
on July 12, 2024
Posted by: Ward
from Houston
I purchased both the carry on size and the check bag size case. I had a trip and needed new luggage. I had no choice but to use the MONSTER size bag because check bag was too small...basically useless for a long weekend.
The Monster bag worked as promised but was oversized and difficult to get thru the airport even the short trap to Priority bag check.
How is it Samsonite neglects to make a medium sized case with the new tech. I'll take some responsibility for not checking small, medium, HUMUNGOUS! But the ads don't show that is was taken next to a NBA player.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 18, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: TeeJay
from Arizona
Verified Purchase:Yes
Very sturdy materials used. Smooth operating lock, latch, handle and wheels.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Excellent
on May 25, 2024
Posted by: JacobO
Just ordered this suitcase. Perfect size, sleek design, rugged. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ronaldo fenômeno
Verified Purchase:Yes
Beautiful and resistant but a bit small for what i was hoping for
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Amazing
on May 5, 2024
Posted by: Kb97
from IN
[This review was collected as part of a promotion.] Sleek, well made and easy to maneuver with four spinning wheels, great for wet environments. We travel a lot and needed a new carry-on. This one checks off a lot of boxes. Hard case, zipper-less, lightweight, great handle, and strong wheels.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
great if the locks worked
on April 23, 2024
Posted by: Traveler659
from Chicago
nice looking and organized but the locks do not stay closed. my bag arrived at baggage claim fully open
Response from samsonite.comBy Samsonite US Care Team, April 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Suitcase
on March 29, 2024
Posted by: Brittyjo33
from Westfield, IL
[This review was collected as part of a promotion.] I really like this suitcase. The way that it rolls is the best. This is the first one I've owned that you don't have to tilt it to roll. It rolls really smooth also. It's very durable. The inside is very roomie also.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
The best
on March 29, 2024
Posted by: Mari85
from Bonney Lake WA
[This review was collected as part of a promotion.] The luggage is absolutely stunning, definitely will make your mood go up, make your trip in style, comfort and ease. This thing is just beautiful, the teal color is also shiny, so great looking. Not heavy once empty. Has wheels for complete 360 rotation. Just get it,
I would recommend this to a friend!
Written by a customer while visiting samsonite.com