Customer reviews from samsonite.com
Samsonite - Framelock Max Large Spinner Suitcase - Emerald Teal
Average customer rating
4.6
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
58
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
61 out of
64)
Customer Reviews for Samsonite - Framelock Max Large Spinner Suitcase - Emerald Teal
Posted by: Umesh T
from San Francisco Bay Area, California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase is nice and light.
The attached instruction for setting/resetting the combination lock was obviously not reviewed by anyone. It failed to mention the first and most important step of flipping the little latch on the left of the lock.
The instructions completely skips that first step and proceeds to tell you to slide from lock to open and turn the numbers.
I had to look up online for the complete instructions.
I hope someone reviewed the quality of the product though.
Response from samsonite.comBy Samsonite US Care Team, March 31, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Harris
from Palm Beach, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Aesthetically pleasing! Great quality build as well, glad to have purchased this! Love the locking case style as opposed to zipper.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sonya
from Dalllas, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice spacious suitcase that zips on both sides to secure clothing. I liked the convenience of the snapped closure versus the zipper. Makes it easier to open and close.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JonV
from Kalamazoo, Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use. The locking mechanism is sturdy and gave no issues. Having no zipper to struggle with was nice. Only downside, which is minor, is that they have no “feet” on the bottom side that faces the ground when opening, packing and shutting it. Rolls smoothly and the adjustable handle was great and easy to use. I would definitely get this again and if you don’t want to mess with zippers anymore, choose this luggage, you won’t regret it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: NN
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the size and the fact that it is zipper less! So hard to find this feature
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Well Designed Reasonably Priced Attractive Luggage
on May 29, 2025
Posted by: LJ
from South East USA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well Designed - Large Enough For Long Period Travel- Maneuvers Smoothly -Color Easy To Spot On Luggage Conveyor- Tough Materials Should Last Many Years
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Frequent traveller
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a great suitcase. It's very light, comfortable to roll around and very spacious. I fit a lot of my stuff in there without needing extra space or another suitcase. Very recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cathy Devillier
from Lake Charles LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This piece is very stylish and huge! It has 2 locks and it’s a great color. Rolls so smoothly you can’t hear them. Can’t wait to use it in September. I know it will serve me great!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com