I have only used it once, I didn't like the lock system, not as good as a zipper. I'm disappointed.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 10, 2025
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[This review was collected as part of a promotion.] I have had misgivings about large polycarbonate suitcases as there are fewer reinforced support points for square footage, but this has held up very well. Barely any give on the side panels.
In my opinion the two best features are the security. and the wheels. The combo code and the sliding lock are simple and effective and the seal around the suitcase circumference is sturdy and a vast improvement to any zipper. The suitcase rolls amazingly well. I found myself rolling and twirling it for fun at the airport because it was so effortless.
The color is quite nice too as my wife and I like how it looks and it is easy to identify at baggage pickup.
Fingers crossed it continues to hold up as the design is good.
[This review was collected as part of a promotion.] So far, so good! This suitcase provides everything we were looking for (light weight, large volume, zipperless). The only think we'd like to see are built-in straps to better secure our contenets.