Hi MinisterJess, We're thrilled to hear that you’re loving your new Motorola device! Thank you for sharing your feedback. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
Had to send it back to Motorola because it went black on me because of a battery issue so just got it back and haven’t been able to use it much because I had to send it off so I would never buy a phone like this anymore.
No, I would not recommend this to a friend.
By Motorola Customer Care, December 18, 2025
Hi Sonya H, thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience you faced with your device and having to send it in for service so soon after purchase. We understand how disappointing it can be to lose time with a new phone due to a battery-related issue, and we regret that this affected your overall experience. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
I love it! It's my first fold phone and I'm very pleased with it.
I would recommend this to a friend!
By Motorola Customer Care, January 12, 2026
Hi KSnow, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your first foldable phone and that it’s meeting your expectations. We hope you continue to love using your Motorola device. -Mitch
Black spot on the screen, not sure if it’s the screen or screen protector
By Motorola Customer Care, January 13, 2026
Hi Kendrick, We’re sorry to hear about the black spot on your screen. To help us better understand the situation, please share a clear photo showing the area in question. You can send it via email to supportforums@motorola.com, and our team will assist you further. -Mitch
Hi Quency, Thank you for your feedback! We’re glad to hear the product is working well for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos
A well made solid phone with a great operating system. Swapping over apps and settings from my old phone to this one was quick and easy. Highly recommend this compact device.
I would recommend this to a friend!
By Motorola Customer Care, February 8, 2026
Hi Ash, Thank you for sharing your experience! We’re glad to hear the phone feels solid, the operating system works well, and the setup from your old device was quick and easy. We appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch
Hi Crusan, We’re glad to hear you’re enjoying the convenient size of your Motorola phone. We hope it continues to make your experience easy and enjoyable! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch