Customer reviews from ATT.com
Motorola - razr+ 2025 256GB - Midnight Blue (AT&T)
Average customer rating
3.6
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
5
59%of customers recommend this product.
(
10 out of
17)
Customer Reviews for Motorola - razr+ 2025 256GB - Midnight Blue (AT&T)
Posted by: Wallter
from Ohio
Verified Purchase:Yes
Screen cracked 3rd day of use,by putting it my pocket. Not under warranty,don't waste you time or money
No, I would not recommend this to a friend.
By Motorola Customer Care, April 21, 2026
Hi WallaceS, Thank you for sharing your feedback, and we’re sorry to hear about the screen cracking so soon after purchase. We understand how disappointing this must be, especially after only a few days of use. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. -Mitch
Written by a customer while visiting ATT.com
Posted by: Public Names
Verified Purchase:Yes
The question is durability and if the hinge lasts.
I would recommend this to a friend!
By Motorola Customer Care, April 9, 2026
Thank you for your feedback! We’re glad to hear that your experience with the phone has been good so far. Regarding the hinge, it’s designed and tested to ensure long-lasting durability, and we take quality seriously in all our devices. We appreciate you sharing your thoughts, and we hope your phone continues to perform well for you. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
Written by a customer while visiting ATT.com
Posted by: Andeth
from Florida
Verified Purchase:Yes
This phone was defective. It did not recognize any SIM cards
No, I would not recommend this to a friend.
By Motorola Customer Care, April 9, 2026
Hi Andeth, We’re sorry to hear that your phone isn’t recognizing any SIM cards. That’s not the experience we want for our customers. You can try a few troubleshooting steps to see if the problem can be resolved: first, restart your phone, as a simple reboot can sometimes fix SIM detection problems. Make sure the SIM card is properly seated in the tray and not damaged, and if possible, try using another SIM card to determine whether the problem is with the phone or the card. It’s also a good idea to check for any software updates under Settings > System > Updates, and you can try resetting your network settings via Settings > System > Reset > Reset Network Settings. This will reset all network settings, including Wi-Fi, mobile data, and Bluetooth connections. Note that you'll need to re-enter Wi-Fi passwords after doing this. If these steps don’t resolve the problem, we recommend writing us at supportforums@motorola.com. We'll be happy to help. -Mitch
Written by a customer while visiting ATT.com
Posted by: Anonymous
from New York, New York
Verified Purchase:Yes
Everything the RAZR 2000 wanted to be but wasn't
I would recommend this to a friend!
By Motorola Customer Care, March 30, 2026
Hi Mark, Thank you for your feedback! We're glad to hear your new Razr is delivering the experience you were hoping for and living up to expectations. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
Written by a customer while visiting ATT.com
Posted by: KBow
Verified Purchase:Yes
I really like the phone. Very simple to use.
By Motorola Customer Care, April 1, 2026
Thank you for sharing your feedback, KBow. We’re glad to hear that you’re enjoying your phone and finding it simple to use. We appreciate you choosing Motorola and hope it continues to meet your needs every day. -Mitch
Written by a customer while visiting ATT.com
Posted by: JDean_
from Texas
Verified Purchase:Yes
The phone is solid. The external screen is gimmicky, don't really use it for much, and it got cracked a week in. But the inside/main screen stay protected since it is always folded up. The speed/responsiveness is comparable to what I came from, a Galaxy S10e, no complaints there. The little "bump" or "bubble" that is in the middle of the screen where it folds feels a little weird at first but you get used to it. For the price it's excellent.
I would recommend this to a friend!
By Motorola Customer Care, March 11, 2026
Thank you for sharing your feedback, JDean_. We’re glad to hear that you find your Motorola phone solid and that the performance meets your expectations. We understand your points about the external screen and the fold “bump,” and we appreciate your honest observations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch
Written by a customer while visiting ATT.com
Posted by: Crusan
Verified Purchase:Yes
It's size is very convenient
By Motorola Customer Care, February 26, 2026
Hi Crusan, We’re glad to hear you’re enjoying the convenient size of your Motorola phone. We hope it continues to make your experience easy and enjoyable! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
Written by a customer while visiting ATT.com
Posted by: Ash Wade
from Missouri
Verified Purchase:Yes
A well made solid phone with a great operating system. Swapping over apps and settings from my old phone to this one was quick and easy. Highly recommend this compact device.
I would recommend this to a friend!
By Motorola Customer Care, February 8, 2026
Hi Ash, Thank you for sharing your experience! We’re glad to hear the phone feels solid, the operating system works well, and the setup from your old device was quick and easy. We appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en. -Mitch
Written by a customer while visiting ATT.com