Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Black
Average customer rating
3.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
15
4 Stars
5
3 Stars
3
2 Stars
7
1 Star
6
56%of customers recommend this product.
(
15 out of
27)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Black
Posted by: JALL
Verified Purchase:Yes
I was hopeful this model had the port coverage for the charging accessory. Sadly it does not, I will be looking for another case!
Response from otterbox.comBy Customer Service, October 16, 2025
Hello! We make a variety of cases for your device! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
Terrible design. Who approves the RD on such a poorly designed item.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 12, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Sturdy with a minimalist style, also, its camera button is actually responsive to different pressures.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gregory J Allen
Verified Purchase:Yes
Love my Synergy Otterbox iPhone case. It always protects my phone from damage.
Written by a customer while visiting otterbox.com
Posted by: Miosotis
Verified Purchase:Yes
I’m so happy with my new OtterBox case. It’s protect my phone and it’s looks like clean and fancy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CB33
Verified Purchase:Yes
Great case. Only downfall is the edges where the outer case is not pulls away from the phone.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 12, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Michael Mims
Verified Purchase:Yes
Fits perfectly protects my phone and the design completes me 😁
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ARana
Verified Purchase:Yes
I like the case, and very nice and pretty. it is very simple and protective
I would recommend this to a friend!
Written by a customer while visiting otterbox.com