Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro - Green
Average customer rating
3.8 out of 5
3.8
(53 Reviews)
Open Ratings Snapshot
Rating breakdown 53 reviews
5 Stars
32
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
11
67%of customers recommend this product. 
(
24 out of 36
)
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Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro - Green
Customer Rating
1 out of 5
1
Waste
on March 24, 2026
Posted by: Aaron
Verified Purchase:Yes
The case lets dust in behind it. Also the clips I got don’t hold the phone securely
No, I would not recommend this to a friend.
Response from otterbox.comBy Web ReviewMarch 26, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Just right
on April 3, 2026
Posted by: Laurence
Verified Purchase:Yes
Just right as expected from OtterBox. Like the textured sides.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good case 👍
on April 17, 2026
Posted by: Becky
Verified Purchase:Yes
The case was easy to put on, easy to follow instructions and feels good in my hand if that makes sense.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Pretty good case.
on May 18, 2026
Posted by: Dean
Verified Purchase:Yes
Case is pretty good. Goes on a bit hard back settles in well. The bottom still allows lint in from your pocket so the case will need to come off at some point to clean the phone.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Poor quality/disappointing
on June 3, 2026
Posted by: Autumn
Verified Purchase:Yes
The case fell apart days after using. I have yet to receive a replacement.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceJune 5, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
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