Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro - Green
Average customer rating
4.1
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
24
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
5
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro - Green
Customer Rating
1
Worst purchase ever.
on November 21, 2025
Posted by: Theonly
I would give more stars, but they rejected my last negative review.
I do not like the case as the back scratches very easily! My mag safe charger has significantly scratched the clear back. It makes my phone look bad.
Cool case if you’re super careful with your iPhone!
But if you’re that careful. You probably don’t need a defender case in the first place.
I do not like the case as the back scratches very easily! My mag safe charger has significantly scratched the clear back. It makes my phone look bad.
Cool case if you’re super careful with your iPhone!
But if you’re that careful. You probably don’t need a defender case in the first place.
I’m still waiting on my replacement. One without a clear back.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 24, 2025
We are so sorry to hear about the shipping problems with your order! Please reach out to us via chat if you need any further assistance with your order.
Written by a customer while visiting otterbox.com
Posted by: Kim B
Verified Purchase:Yes
I checked out a few other brands and just couldn’t make the change
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I have the mauve flower defender. It doesn’t seem to fit the phone
Response from otterbox.comBy Customer Service, November 10, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Looks great, feels great but rubber slides back off the top corner every time in or out of pocket. Gets annoying. Had one for iPhone 15 did the same thing. Protects great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MegW
Verified Purchase:Yes
Way too expensive to have to also purchase a front and camera screen protector. Dropped my phone within one week and the camera screen protector cracked so thankful I had it. 0/10 do not recommend.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 20, 2025
Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I have been a defender user for 4 phones over the years. This new one has taken all my worry of damage. I have a tendency to drop my phone working around animals on a farm. It survives every time!
Written by a customer while visiting otterbox.com
Posted by: Dwayne
Verified Purchase:Yes
Case was damaged when I received it was no able to use it
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 8, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Customer Rating
5
Always The Best OtterBox Defender Series Cases
on October 23, 2025
Posted by: Lester
Verified Purchase:Yes
OtterBox Defender Series has been the best iPhone case for me. I have bought many OtterBox Defender cases throughout the years. I’ve dropped my iPhone several times and never had iPhone damage. You won’t regret the purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com