Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Green
Average customer rating
4.2
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
37
4 Stars
4
3 Stars
6
2 Stars
4
1 Star
4
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Green
Posted by: Rich
Verified Purchase:Yes
These protective cases are perfect. I traded in an iPhone XR that was 8 years old that I protected with an Otterbox and got a great trade in value since it looked brand new.
Written by a customer while visiting otterbox.com
Posted by: Charolette
Verified Purchase:Yes
OtterBox is better than any other products I have tried.
Written by a customer while visiting otterbox.com
Posted by: Dustin
Verified Purchase:Yes
Case is still good, Just was shocked couldn’t order black case instead ordered blue and not happy with that option but I wanted a real case not some knock off.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! While we don't have an exact release date for the black colored cases, we do recommend signing up for our back in stock notification, so you know when these release. Thank you for your question and we hope you have a fantastic day!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good case but problematic with cordless rechargers
on January 16, 2026
Posted by: RobbG
Verified Purchase:Yes
I like the case as it's pretty solid and protects my iPhone 17. The only issue I have with it is that the protective ring around the camera lenses interferes with my car's cordless rechargers. I didn't have this issue with the Otter Commuter with my iPhone 12.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Michael M
Verified Purchase:Yes
Excellent case. Great protection and feel of exterior of the case. Not slippery like the cheap cases. Worth every penny
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The phone doesn’t stay in the clip securely. I will contact them to try to get it replaced.
Response from otterbox.comBy Customer Service, January 12, 2026
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
Written by a customer while visiting otterbox.com
Posted by: Allee
Verified Purchase:Yes
This is my fourth iPhone with an Otterbox. I've had all kinds of adventures with my Otterboxed phones--they've been dropped in all kinds of situations with no damage, and once I got kicked by a horse right where my phone was in my front pocket. Seriously, I truly believe my phone in its Otterbox saved my hip from getting broken, and my phone still worked well enough to save all my data! I can't imagine having any other kind of phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barbara
Verified Purchase:Yes
Ive had the same case with my old phone for a long time and I love it, it has protected my phone every time it fell on on the floor! So I ordered this one for my new iPhone 17, but it’s a lot thinner than my other one and doesn’t feel as safe!
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very skimpy
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very skimpy
Response from otterbox.comBy Customer Service, January 5, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com