Ive had the same case with my old phone for a long time and I love it, it has protected my phone every time it fell on on the floor! So I ordered this one for my new iPhone 17, but it’s a lot thinner than my other one and doesn’t feel as safe! For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very skimpy
Response from otterbox.comBy Customer Service, January 5, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
The first OtterBox defender that I had was on my iPhone 7, while I was still in the construction field. It was indestructible, always on my belt in a harsh environment. I have since then retired and I am on my latest iPhone 17 standard. The quality on the new defender has lived up to all the defenders that I have had. As long as I have an iPhone, I will always have the defender model, outstanding product.
My prior I phone was well protected with otter box defender. Thus on my new iPhone I ordered the defender again but realized once I got it it doesn’t included the screen protector. Disappointed.
I have always used OtterBox for all my iPhones. This latest one fits the phone like a glove and has already protected my phone as I have dropped it three times. As always, this cover protected my phone from any damage. I love how the cover is designed to prevent the camera lens from getting snagged on anything.
I always buy Otterbox Defender series. It’s a great investment especially when you consider the cost of the phone. Their products are well made, always fit and last for years. I work in construction and my phones takes a beating but is well protected by my Otterbox Defender cover.
Does not seem to be nearly as robust as my old Iphone XR case (which i loved). Only time will tell if it will protect my new phone as well as the old one.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 28, 2025
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!