Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4.5
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
86
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
7
87%of customers recommend this product.
(
74 out of
85)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: Mikey
Verified Purchase:Yes
I returned it because it didn’t have a screen cover. I wanted a waterproof case like I have on my I-14 pro
Response from otterbox.comBy Customer Service, November 24, 2025
Thank you for your feedback. We understand wanting a waterproof case with a built-in screen cover. Since the case you returned didn’t meet that need, we recommend checking out the OtterBox Fre Series—it’s designed for water protection and includes a screen cover for full-device coverage.
Written by a customer while visiting otterbox.com
Posted by: John p
Verified Purchase:Yes
I changed my mind on buying iPhone at this time. So my comment is based on great experiences in the past and have no doubt about this one
Written by a customer while visiting otterbox.com
Posted by: Mikes review
Verified Purchase:Yes
The switch for the ringer silent on/off switch doesn’t work
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Very nice. Not bulky like others I’ve had in the past
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerri
Verified Purchase:Yes
I have been using your products for probably 15 years. Love it swear by it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 399m
Verified Purchase:Yes
This case looks good, is extremely protective and caused zero issue with the camera bar. I was nervous because I heard people were having issues with the camera bar constantly being pressed, but I have had zero issues. The iPhone 17 is also very slippery and hard to grip, so the texture of this case is perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spice
Verified Purchase:Yes
As always, a great product for protecting your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John West
Verified Purchase:Yes
Works as advertised. Love the fit and protection this case provides for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com