Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
49
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
5
85%of customers recommend this product.
(
44 out of
52)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Customer Rating
2
It's ok but not well made. Weaker than old days
on October 29, 2025
Posted by: Anonymous
Verified Purchase:Yes
Front frame doesn't fully cover the phone's frame.
Response from otterbox.comBy Customer Service, October 31, 2025
Hello Francesco! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Orville D
Verified Purchase:Yes
Only found one issue. The side button should have been left open like the 16. Every touch triggers the camera.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JD Nurse
Verified Purchase:Yes
This case is a beast! Very high quality materials. Easy to put together three-piece frame and cover that really protects. Good grippy sides so your phone doesn’t slip from your grip. And all your buttons are covered and work easily. I always use Otterbox cases and now I’m using the Otterbox screen protector too. I always feel safe using an Otterbox iPhone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mikes review
Verified Purchase:Yes
The switch for the ringer silent on/off switch doesn’t work
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Very nice. Not bulky like others I’ve had in the past
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 399m
Verified Purchase:Yes
This case looks good, is extremely protective and caused zero issue with the camera bar. I was nervous because I heard people were having issues with the camera bar constantly being pressed, but I have had zero issues. The iPhone 17 is also very slippery and hard to grip, so the texture of this case is perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spice
Verified Purchase:Yes
As always, a great product for protecting your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John West
Verified Purchase:Yes
Works as advertised. Love the fit and protection this case provides for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com