Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4.4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
99
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: Mikey
Verified Purchase:Yes
I returned it because it didn’t have a screen cover. I wanted a waterproof case like I have on my I-14 pro
Response from otterbox.comBy Customer Service, November 24, 2025
Thank you for your feedback. We understand wanting a waterproof case with a built-in screen cover. Since the case you returned didn’t meet that need, we recommend checking out the OtterBox Fre Series—it’s designed for water protection and includes a screen cover for full-device coverage.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Perfect fit, great looking and functionality! Thanks Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Juancito
Verified Purchase:Yes
Excellent quality and performance; it gives you that confident sensation.
Written by a customer while visiting otterbox.com
Posted by: Corey
Verified Purchase:Yes
As always, Otterbox is the only way to go. I have been using Otterbox since they started making cases for iPhones. Never once had a QC issue, not saying cases exist. My experience however has always been a pleasant one and it’s the only case to “Corey Proof” my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good phone protection and magsafe features.
on November 16, 2025
Posted by: Dano
Verified Purchase:Yes
Very good construction for phone protection. I like that the phone screen is recessed in the phone and the bezel is sufficiently wide. The magsafe feature also works well on my nightstand charger and the phone is supported on incline to allow use of the phone as a nightstand clock.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pat B
Verified Purchase:Yes
I’m a huge Otterbox fan! Since I have neuropathy in my hand, I need a phone that’s super sturdy and reliable, and Otterbox totally nails it. Seriously, I can’t count the times I’ve dropped my phone, but this one always survives. You should definitely check it out!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Don d
Verified Purchase:Yes
Disappointed. Our other phones had lifeproof for years and came out looking brand new for trad in. Thought these cases were sealed and disappointed the camera area allows dirt and debris in. Also the cover for the charge port opens hard and forces a lot of angular pressure to engage and remove the cable in and out of the slot. The end result will be damage to the cable and likely the phone side plug as well.
Response from otterbox.comBy Customer Service, November 14, 2025
Hello Don! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Scott Fea
Verified Purchase:Yes
The iPhone 17 Pro Max OtterBox is awesome. It provides a superior protection for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com