Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Purple
Average customer rating
4.6
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
60
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
5
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Purple
Posted by: Doug
Verified Purchase:Yes
I thought this case had a magnet built in to hold phone to metal, it does not, other that great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dennis
Verified Purchase:Yes
Really not impressed with the case. At first, there was a problem with the new camera button sensitivity, which thankfully they fixed and provided a new case for. Fought things were going to be OK but after only a short period of time, the exterior cover has become loose and holding onto the phone no longer seems secure. Very disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 27, 2026
Hello! Thank you for your feedback! We are always updating our product portfolio with different colors and designs for every yes! To stay up to date on our latest offers, we do recommend signing up for our newsletter!
Written by a customer while visiting otterbox.com
Posted by: Aaron
Verified Purchase:Yes
The clip doesn’t hold the case at all. It was a waste
Response from otterbox.comBy Web Review, March 26, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Lplp
Verified Purchase:Yes
Great protection. Intermittent loss of connection on mag safe charger about once a day
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alfredo
Verified Purchase:Yes
Same as the review I made of the iphone17
No screen protector
No screen protector
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
This case is rugged, it does not scratch easily and I would buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cmps
Verified Purchase:Yes
In the beginning, I didn’t like the camera button that I got an email saying that they were going to warrant it and give me a new one for free with a charger no complaints whatsoever
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
It is too thick to charge my phone with the MagSafe charger…. It’s really frustrating
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 6, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com