Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
60
4 Stars
15
3 Stars
8
2 Stars
5
1 Star
14
78%of customers recommend this product.
(
61 out of
78)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: Corey
Verified Purchase:Yes
I’m super careful with my phone but otterbox gives me that extra level of comfort that if I drop my phone I’m not gonna have a bad day. Their warranty is top notch as well. I use my phones till the battery finally fails and these cases are the leading reason I make it to that point.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Audrey
Verified Purchase:Yes
Case is already falling apart. The MagSafe circle on case is peeling off after only owning case for a month.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 30, 2025
Hello Audrey! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I like the Otter Box because I know that my phone is safe
Written by a customer while visiting otterbox.com
Customer Rating
1
iPhone 17 Pro Max Defender Series Pro XT Case
on October 28, 2025
Posted by: JUANCHO
Verified Purchase:Yes
I've had an Otterbox for over 7 years but ever since the 16 Pro Max case came out with the cutout for the action button, they completely damaged the case, leaving that area unprotected. When I bought the 17 Pro Max and saw that there was a physical action button, I thought it was the end, without thinking twice. I bought it before the iPhone 17 Pro Max came out but when I had the phone in my hand and put it on, I saw that every time I picked it up, the action camera button was activated, which was not normal. That has a problem and OtterBox has to fix it, which I hate terribly, which is why I returned it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 30, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Mat g
Verified Purchase:Yes
Constantly taking pictures the case is so sensitive
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 28, 2025
Hello Mat! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good & strong product. Will last a long time and p
on October 26, 2025
Posted by: James
Verified Purchase:Yes
Easy installation. Strong and durable. Dropped a few times and no damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jesse
Verified Purchase:Yes
Very easy to use, same quality as previous versions
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I’ve had several otter boxes with my different iPhones over the years, this one is by far my favorite. It’s small but sturdy, slides well in your pocket, but still has the rubber sides.
Written by a customer while visiting otterbox.com