Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Blue
Average customer rating
4.7
(
56
Reviews)
Rating breakdown
56
reviews
5 Stars
49
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
3
89%
of customers recommend this product.
(
40
out of
45
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Blue
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
magnet
on
December 25, 2025
Posted by:
Doug
Verified Purchase:
Yes
I thought this case had a magnet built in to hold phone to metal, it does not, other that great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Good, but…
on
December 3, 2025
Posted by:
Lplp
Verified Purchase:
Yes
Great protection. Intermittent loss of connection on mag safe charger about once a day
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
No screen protector
on
December 9, 2025
Posted by:
Alfredo
Verified Purchase:
Yes
Same as the review I made of the iphone17
No screen protector
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
iPhone 17 pro. Defender Series Pro Case
on
October 22, 2025
Posted by:
David
Verified Purchase:
Yes
This case is rugged, it does not scratch easily and I would buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Good things to say
on
October 23, 2025
Posted by:
Cmps
Verified Purchase:
Yes
In the beginning, I didn’t like the camera button that I got an email saying that they were going to warrant it and give me a new one for free with a charger no complaints whatsoever
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
No bueno
on
January 4, 2026
Posted by:
John
Verified Purchase:
Yes
It is too thick to charge my phone with the MagSafe charger…. It’s really frustrating
No, I would not recommend this to a friend.
Response from otterbox.com
By
Customer Service
,
January 6, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Defender care
on
October 19, 2025
Posted by:
Healthcare worker
Verified Purchase:
Yes
The defender has been great so far especially considering how often my phone is dropped.
Written by a customer while visiting otterbox.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Extremely rugged.
on
October 23, 2025
Posted by:
Gerald
Verified Purchase:
Yes
Very easy to set up and extremely rugged I really like the new color as well.
Written by a customer while visiting otterbox.com
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