Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Blue
Average customer rating
4.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
41
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Blue
Posted by: Silvia
Verified Purchase:Yes
Tried a different brand but it was a poor quality, I am back to Otter for my phone and iPad, the best!!
Written by a customer while visiting otterbox.com
Posted by: Randy
Verified Purchase:Yes
Great Protection and easy installation was very impressed
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Always impressed but really impressed this time
on October 22, 2025
Posted by: Anonymous
Verified Purchase:Yes
First case was a disaster.Camera button on my iPhone 17 Pro was so sensitive I couldn’t hold the phone without activating the camera. However, Otterbox contacted me and let me know they had identified a design flaw in the initial run of cases. They sent me out a replacement case plus a charging device for my inconvenience at no cost. That service is hard to beat.
The case is very robust, fits perfectly, and now it functions perfectly. I’ve had a number of defender cases on different phones and they have never let me down. I’ve never damaged a phone in their cases.
The case is very robust, fits perfectly, and now it functions perfectly. I’ve had a number of defender cases on different phones and they have never let me down. I’ve never damaged a phone in their cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent quality. I've been using this case for over a month with NO issues. I've had the defender case on my last two Iphones and was happy with those also. I read the reviews before purchasing this case for the pro 17 and couldn't believe some of the issues people posted so I decided to give it a try and have NO regrets. Fits exactly the way it should. Lasts for years and worth the money. I've dropped my phone on hiking trails and the case saved my phone from any damages.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jim S
Verified Purchase:Yes
This is my third Otterbox case. Each lasted 3-4 years. I never had an iPhone damaged.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Nice look, but not perfectly fit around phone
on November 17, 2025
Posted by: Sanjay
Verified Purchase:Yes
The case looks nice, seems sturdy, but after 1.5 months the case is noticeably too big for the phone. The button areas squeak without pressing down on the button because there is this tiny bit of extra room on either side, making it seem flimsy
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 18, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
This case is rugged, it does not scratch easily and I would buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cmps
Verified Purchase:Yes
In the beginning, I didn’t like the camera button that I got an email saying that they were going to warrant it and give me a new one for free with a charger no complaints whatsoever
I would recommend this to a friend!
Written by a customer while visiting otterbox.com