it is a too tight seal on the lower edge of the phone so the screen protector doesn't have a good seal..
Response from otterbox.comBy Customer Service, October 24, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
This case comes in a very cute pattern, but the lip on the front is flush with my screen, so I’m concerned that if I drop my phone it will crack the screen. On the back, there is a much more pronounced lip protecting the camera, but the entire section is open which might make the back of the phone more likely to break as well. Overall the quality is just not as good as previous Symmetry cases I have had.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!