Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro - Purple
Average customer rating
3.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
6
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro - Purple
Posted by: Dean
Verified Purchase:Yes
Cracked case after two days. Unable to navigate warranty
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 6, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Abhi
Verified Purchase:Yes
Too tight to take off from device. Putting up scratches if you try to take it off.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 9, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Angel
Verified Purchase:Yes
Definitely not bad for the price, but it is not as sturdy as it could be…
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Bob bob
Verified Purchase:Yes
Solid case. Smooth. Easy to put phone in. Min text
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
A must have - From the fit to the design - Perfection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: spiffmedic
Verified Purchase:Yes
Does not add a lot of bulk to the phone while still offering good protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RCH17
Verified Purchase:Yes
Great case so far clear due to my phone being blue
Written by a customer while visiting otterbox.com
Posted by: Walter G
Verified Purchase:Yes
Excellent product wife loves it design and protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com