Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4.1
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
58
4 Stars
14
3 Stars
7
2 Stars
4
1 Star
12
82%of customers recommend this product.
(
60 out of
73)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Posted by: JON LEVENHAGEN
Verified Purchase:Yes
LOVE THE CASE. HOWEVER THE CAR AND WINDSHIELD ACCESSORY IS VERY BAD.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
Written by a customer while visiting otterbox.com
Posted by: Shiva
Verified Purchase:Yes
I had one of their old cases with this type of print. This new one def holds its form better than some of their old defender cases. I’ve taken it to work, many miles of hunting trips, in and out of pockets and still looks brand new.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: R Dunning
Verified Purchase:Yes
Thus Defender case has the build quality of the Otter Box types from a few years ago, which is to say fantastic! Wish for the price it came with the belt clip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joes
Verified Purchase:Yes
Great case but the blue color gets dirty way to easy and can’t be cleaned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jocko
Verified Purchase:Yes
I’ve had a number of OtterBoxs over the years and they have always protected my phone. When I took my last phone out of my OtterBox case it still looked brand new. That was after 5 years with multiple drops on concrete and other hard surfaces. I highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Van N
Verified Purchase:Yes
I usually buy Otterbox cases for its high durability but they tend to slip out of my hands on occasion. Thus, I like the material on my new case—it’s not slippery
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rick D
Verified Purchase:Yes
Will not work with my qi charger in my truck, I have to take the case off for my charger to work
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 18, 2025
Hello! We apologize for any inconvenience you are experiencing charging your device in your vehicle. Otterbox designs our cases according to the Apple Design Guidelines and our products are tested across a large number of charging products, while we do not have specific information on your specific vehicle's charging pad, if they follow the Apple specs, all OtterBox with magnet cases will work with it. However, if it does not have magnets in it, the alignment will be more difficult which will impact the charging performance.
Written by a customer while visiting otterbox.com
Posted by: Biscuit
Verified Purchase:Yes
The case is very solid. I slso bought the screen saver
I would recommend this to a friend!
Written by a customer while visiting otterbox.com