Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4.1
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
34
4 Stars
3
3 Stars
6
2 Stars
1
1 Star
7
85%of customers recommend this product.
(
33 out of
39)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Posted by: Mat g
Verified Purchase:Yes
Constantly taking pictures the case is so sensitive
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 28, 2025
Hello Mat! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I like the Otter Box because I know that my phone is safe
Written by a customer while visiting otterbox.com
Posted by: Corey
Verified Purchase:Yes
I’m super careful with my phone but otterbox gives me that extra level of comfort that if I drop my phone I’m not gonna have a bad day. Their warranty is top notch as well. I use my phones till the battery finally fails and these cases are the leading reason I make it to that point.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barry F
Verified Purchase:Yes
Feels great and sturdy fits and works as it should would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandon C
Verified Purchase:Yes
Seems good now! No issues with the camera control!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JON LEVENHAGEN
Verified Purchase:Yes
LOVE THE CASE. HOWEVER THE CAR AND WINDSHIELD ACCESSORY IS VERY BAD.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
Written by a customer while visiting otterbox.com
Posted by: mhamid
Verified Purchase:Yes
Fits my iPhone perfectly and keeps it safe and secure. Love it so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joes
Verified Purchase:Yes
Great case but the blue color gets dirty way to easy and can’t be cleaned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com