Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
59
4 Stars
14
3 Stars
8
2 Stars
5
1 Star
13
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Green
Posted by: ES1111
Verified Purchase:Yes
Magnet on back not as strong as previous version..
I would recommend this to a friend!
Response from otterbox.comBy Web Review, May 26, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Robbie
Verified Purchase:Yes
Case and clip are junk, I’ve been a loyal OtterBox customer for years and for the past 2 phones I had the phone has fell out of the clip, the last phone fell off while running machinery and got ran over and the current phone I walked down steps and fell off and broke camera
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, June 2, 2026
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
The case does not fit tight enough to keep out dust
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 5, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com