Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Purple
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
49
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
5
85%of customers recommend this product.
(
44 out of
52)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Purple
Posted by: Rupe
Verified Purchase:Yes
Fits poorly and the Holster is not made for this phone, does not fit at all.
Response from otterbox.comBy Customer Service, November 10, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Gordo
Verified Purchase:Yes
Have been using Otter Box Products for so many years. The best always!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Acacia
Verified Purchase:Yes
Super solid super sturdy my phone is very protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mr C
Verified Purchase:Yes
Greatt case I drop my phone a lot nothing better than ottor box
Written by a customer while visiting otterbox.com
Posted by: J Rowe
Verified Purchase:Yes
I have had OtterBox cases for my last three iPhones. It is, without a doubt, the best case on the market. They are tough, attractive and I can always count on them to protect my investment. I wouldn’t own anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Satisfied Customer
Verified Purchase:Yes
The feel of the OtterBox case makes a world of difference. My phone is well protected and I don’t worry about it slipping from my hand. The grip is certain and sure.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scott Fea
Verified Purchase:Yes
The iPhone 17 Pro Max OtterBox is awesome. It provides a superior protection for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Don d
Verified Purchase:Yes
Disappointed. Our other phones had lifeproof for years and came out looking brand new for trad in. Thought these cases were sealed and disappointed the camera area allows dirt and debris in. Also the cover for the charge port opens hard and forces a lot of angular pressure to engage and remove the cable in and out of the slot. The end result will be damage to the cable and likely the phone side plug as well.
Response from otterbox.comBy Customer Service, November 14, 2025
Hello Don! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com