Overall product works well for personal income tax. However,, there was an issue with health insurance purchased thru the marketplace that I could not resolve. The business software had some issues also that could not be resolved, and we had to supply incorrect info just to get the system to work.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback! We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Very disappointed with the program this year. First time I ever bought the state tax in addition to Federal and it is extremely not intuitive. I'm also unable to e-file my return for my deceased mother as there is a problem with form 1310.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Have been using this software now for several years and the transfer of previous year's info is truly painless as well as the ease of entering current year's data with clear instructions and easy flow to the process makes it quite simple to do a somewhat complicated return with investment info as well as rental income.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Premium great, ended up having no use for business
on March 1, 2026
Posted by: Anonymous
from Honolulu, HI
Verified Purchase:Yes
Great and easy to use. Business could have stated the types of business it covered. Estimated tax form for TY2026 could have been pre-filled and user just fills in the boxes. A separate program to enter trades and deductions and contributions as the year progressed would be simpler than getting a screen at tax time that wants every trade and every deduction entered one-by-one.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!